Thousand Oaks Smile Design
Daniel Elbert, DDS:
Practice Profile Page

Awesome experience for someone who is fearful of the drill. Rachael was fantastic with great patient skills. No better place in southern california!

I had been going to my same dentist for many years until a move forced me to choose another doctor. The moment I walked into Thousand Oaks Smile Design my treatment was exceptional. The customer care and service at the front desk is friendly and prompt, they are simply the nicest staff I have ever experienced. They assisted me through registration and then I met Rachel, I’m sure one of several very qualified dental technicians. But Rachel was amazing. So professional, kind and qualified. Always checking to make sure I was comfortable or needed anything. And they have Netflix!! You can actually watch TV while you are getting your teeth cleaned. Then there is Dr Elbert, extremely professional and so qualified. He explains everything so well and you walk away knowing you are in good hands. And when I was done with my appointment I met with Sara, who is the financial advisor, she was absolutely wonderful. So professional and organized and explained the process of billing so there would be no surprises. Very seldom does an organization get it right, where “people” truly matter. So thank you all for making a trip to the dentist a positive experience. If I could accurately rate Thousand Oaks Smile Design I would give it a perfect “10”.

This was the most pleasant experience I’ve ever had at a dentist office. I am very pleased. They were warm, knowledgeable, professional, and very friendly. I highly recommend this dental office.

Very happy with my experience at Thousand Oaks Smile Design. My technician, Rachel was very gentle and caring, while very thorough with her work. The customer care and service at the front desk was friendly and prompt. Dr. Elbert was very friendly and accommodating and has explained everything required in details. Overall a very positive experience and a recommended office.

I’ve had nothing but wonderful experiences so far. I’ve been weary about going to dentists, but Dr. Elbert and the staff and Thousand Oaks Smile Design made me feel so comfortable and at ease. They really know what they are doing and from the moment I walked in, I knew that I was in good hands. They are professional, warm and welcoming, and just overall fantastic! Lovely people, beautiful office, and great work.

I experienced a miracle in dentistry this week. Thank you Dr. Elbert! You made the impossible possible. You were able to rebuild a molar that had been filed down by the previous dentist to the point where there was no tooth to build a crown on. Your compassion, expertise and PAINLESS-procedure were blessings to me. Who would have guessed your state-of-the-art digital, optical computer technology could design a perfect crown in just 2 hours!!! I now have the best bite I have had in more than 20 years. The Thousand Oaks Smile Design office has a staff that is so caring and happy that my years of anxiety regarding dental trauma virtually disappeared. Thank you again Dr. Elbert I give you 10+ stars out of 10 stars. Could you become a teacher? The world of dentistry could be transformed.

My family had a wonderful experience at Dr. Elbert’s office – and that is saying something when a three and five year old are having their teeth cleaned!  The entire staff was focused on customer service and their kindness and passion for their work put my children at ease and made for a very smooth visit.

OUTSTANDING service from the moment I walked into the office. It is obvious that everyone appreciates their clients and jobs. Daniel Elbert, DDS is a fantastic dentist. I have now had my teeth cleaned twice and recently had my teeth whiten. Megan, who whitened my teeth, did a fabulous job of explaining the entire process. She was very assuring and careful to tend to my concerns with regard to my teeth sensitivity. I give Thousand Oaks Smile Design a A+

I have several autoimmune diseases, so seeing medical professionals has never been something I’ve had the luxury of not doing. The dentist, always seems to get the worst rap. I’ve seen so many dentists over the years I can’t even remember all of their names, but I was a heavy cigarette smoker, and heavy narcotic user for over 10 years. I have been in recovery, and sober and clean now for 13 years, and I can say when I made the decision to finally handle all the dental work I needed done, I sure as hell picked the right dentist to do the job. Other dentists had told me that I would need surgery in my mouth and quoted estimates to me over $4000, which on disability, I cannot afford. The initial phone call with the reception in the front, the people you usually deal with more than the actual doctors themselves, were so kind, and so courteous, I already felt less anxious about the dental visit. The doctor was incredibly nice, awesome bedside manner, the staff seemed happy in their job/office, they explained everything to me thoroughly so that I understood what the plan was going forward, which for me is huge, because I’m used to doctors throwing medicine at me and never discussing what the actual plan is. I am type A, Virgo, nuerotic and that was exactly what I needed to keep me calm throughout this process. Due to severe sensitivity, I have to have my entire mouth numb before they can even do a cleaning, and the topical numbing doesn’t work, so they have to do the injections. I know how much of a pain in the ass it is, because it takes up a lot of time, but not for even one second did they make me feel like I was a burden or that I was taking time away from another potential patient… Sadly, I have experienced that in other dental offices over the years. Today was the second of four appointments that I made. And I actually don’t cringe when I’m driving to their office. I mean this with all sincerity, as I don’t typically spend my time reviewing people places or things, unless it really counts and needs to be said, which this does. Dr. E is hands-down the best dentist I’ve ever had the pleasure of meeting, he went above and beyond to make me feel comfortable with this not so comfortable process, and I will tell everyone I know about that office. My Insurance company finally got something right!

Dr. Elbert did a terrific job with my new implant crowns. It was sort of a complicated process and he has been unfailingly kind, attentive, and super competent. Wow. He really goes the extra mile to make sure patients are comfortable and happy with their work (he even personally phoned me at home later in the day after one piece involving anesthetic, to make sure I wasn’t in any pain). The staff is terrific too: everyone is so skilled and friendly. And my new teeth look great! This place is the real deal.