Melody Summers (Source: Google)
I had just the BEST experience possible. Please allow me to share this with you. Over 2020 my teeth, mouth, gums, were all without dental care by an actual Dentist due to Covid-19. Yesterday, I realized that it was time to get a new dentist. I explored emergency dental practices and I knew that was not the solution I needed. I needed a new dentist with a great dental hygienist for muti cleanings throughout the remainder of this year. I have great insurance, but I needed my mouth looked at same day and I assumed that was impossible. I drove by Walnut Family Dentistry and decided the worst that could happen would be for them to tell me they were booked out 3 months and I would have to wait. Wow! Was i ever in for a wonderful surprise!! I walked in and was greated by a beautiful blonde at the front desk. Her name is Taylor, and as I explained my current situation to her the phone rang. We paused our conversation while she answered. She turned her attention back to me, and made me aware that the phone call she had just taken was a cancelation and the dentist could see me within an hour. I happily filled out the informational paperwork and prepared to see the dentist. Lydia, the adorable dental hygienist was ready and took me back to one of the clinical rooms for the x-rays and oral exam. She is just the kindest, sweetest person, and I immediately felt at ease by her demeanor and perky conversation. I can honestly say I felt no discomfort as she took the x-rays that have been painful at every other dentist I’ve been to. This dentist had very high tech, innovative new technology and after a few scans, Lydia was able to show me a touch screen view of my entire mouth. It was super cool!! The dentist then came in and did a very thorough exam, explaining EVERYTHING to me and showing me what we could do to correct some of the issues I was experiencing. That was all there was to it, I’m scheduled for treatment in the next 2 weeks and a cleaning later in July. They are such a busy clinic, but they welcomed me with professional open arms. I am so excited to have a new dental team. I want to rave to everyone about what a great experience I had. They have a solid 5 star review.