Maggie P. from Washington, DC (Source: Yelp)
I have absolutely nothing negative to say about Washington Dental Associates at all. I have found the office staff to be helpful and pleasant. I have always been able to get an appointment in a timely fashion and I absolutely love Dr. Robinson. I have run the full gamut of types of dentists in my lifetime, and she is truly wonderful to sit for and work with. I would recommend her and this business to anyone. However… I am writing this review today to share with you all the treatment I experienced the other day from the attendants at the Watergate complex when I was unlucky enough to have car trouble trying to go home after my appointment with Watergate Dental: In parking before the appointment one of my tires ripped so badly that the tube was exposed. When I saw on my way back to the car, I realized that to drive on it could cause it to actually explode, risking my life and those on the road around me. As the tire was curb side, it also needed to be moved out into the road for anyone to gain access. Given that it was full rush hour by then I was scared for my safety to attempt such a thing where I was parked, and equally afraid to drive it very far. Alone and stranded, I was able to call a friend near by to come over and help me. With the half circle driveway in front of the entrance to Watergate East (where Watergate Dental is housed) only steps away, and wide enough to work and not impede their business, I checked the signage, found nothing posted, pulled in and began setting up. By the time the first person exited the building to tell me I was parked at the cab stand (despite anything to indicate this), the car was already in the process of being jacked up. I explained to her that I had just come from my appointment there, I just needed to change my tire and I would be on my way as soon as I could. She said, “Fine, but if you get ticket that’s on you”. Then, just a few moments later another attendant came out of the same doors and reiterated I had to leave. I explained again that I had just come from a business there, that I could no longer leave until my tire was changed and that I would be on my way as soon as I was able. He responded by saying, among other things, that: it didn’t matter if I was a client of a business on the property, it wasn’t Watergate, and I was trespassing on private property and needed to move my car to the street right now (despite my car being in the air with no a tire at that moment). He continued that he would “get in trouble”, that his supervisor would “see and be mad”. I responded by encouraging him to please bring me his supervisor because I would be happy to explain the situation to them. He did not. What he did was continue to raise his voice and proceed to tell me he was going to call the police. I encouraged him to do this as well as I would be happy to explain the situation to them. He did not do this either. He did however go inside and return with a large sticker reading “This car is parked illegally” that he stuck to my windshield in front of me. Then, left again, this time getting an older gentleman from the doors on the other side, who also said I had to leave, and again threatened to call the police. This harassment continued until I had a working tire on the car thus allowing me to actually be able to pull away. The entire experience occurred in the span of about 15 minutes during which, as a single young female I was yelled at by three different people, repeatedly threatened with the police, and had my car violated in front of me, without being able to escape. And, even more upsetting, it was only as I was ready to leave that another vehicle even entered the driveway for the first time! This is apparently how the Watergate board endorses treating those in need. Please help me to spread the word so no one else in distress is ever abused in this way again.