Dee C. from Santa Fe, NM (Source: Yelp)
For the best equipment known to modern man, which makes the experience so much easier in the long run, I give them 5 stars for that alone. But more than that, they bend over backwards to work with you, to figure out how to pay for it, willing to even finance it them selves, allowing you to pay in increments. Yes, they have access to all the medical financing companies as well. They figure out what is best of you, in your unique circumstances. They take pretty much all insurance companies, from what I understand. I could be wrong, but from my endless questions, I get that impression. I have insatiable curiosity and they don’t seem to mind all my many questions. I like to know how to help other people, so I like to know how things work, what can help get people in to see a dentist. Financing is always something that can really stop people dead in their tracks. All the staff is personable and delightful. Smiles all around, they like working there and working with people. And it shows. Great staff! They have a ton of compassion towards people who are sort of scared of going to the dentist, encouraging kids to have fun there. They have treats, like books or something special in their “treasure chest” for getting thru their visit. I have seen the kids come out simply beaming, happy from their experience. Even I love the goodie bag. I am used to really good ones from up in WA, filled with a fresh toothbrush and floss and what not. Though I like it when they tailor that little bag for your own circumstances, it is still a lovely thing. Everyone should have a toothbrush in the car, in their purse, in their gym bag, everywhere one can think of. Just saying, everyone should get a gift like this. Most dentists and hygienists do give a few nice freebies, which allows folks to try some new products or to reinforce what they need to focus on. I REALLY like that they have many opportunities to help the community, too. I love it! Often times there is a donation box at the front desk when you enter. Most months they are collecting for something or nuther. Which means, see what they are collecting, go out immediately and buy it. Because it is not only a way to help the community, you get a break on your bill! Last week they were collecting new socks, it is always something useful for some particular community, like this month is was Veterans. Who, lets face it, have a hard time coming back into society sometimes. Suicide rates of our vets is just atrocious, but I digress. I like helping out my community and if I can pick up something to help out, reminding me I want to help, how cool is that. You get $50 bucks off for helping out with something. I went to Cost Co after my appt and picked up some really nice dress socks, I figured it might help them re-enter the work force. I went back, and since I had already paid, they credited my account for next time. Win! Especially since I need routine perio maintenance for my unique oral health situation. Love it. They give back to the community in lots of way, actually. Yep. I like this place! Highly recommend them. As a theater nerd, I do love seeing the beautiful equipment that is like a light show, too. Right there next to the front desk.You get to see the magic take place. It lights up when it is making the tooth, like a beautiful 3D printer of sorts. They can make a cap while you wait! The magic machine I call it, you can see it light up and do it’s thing. Amazing technologies, I love it. State of the art and simple digital x-rays, are very thorough and complete way of doing analysis. From a medical standpoint, that is outstanding. They can be emailed or faxed to another office, if perchance you move or have to change docs for whatever reason. As a travel nurse, I rather like that. I have never felt judged. They support good oral health. What is not to love! Kindness, compassion and excellent top notch educated staff, who actually care. AND if you perchance need a specialist, such as a endodontist or periodontist, they come here monthly. Have not had the joy of meeting them yet, but I plan on meeting their periodontist, as I have ongoing issues with my gums. Note, often times they will see you that day, if you need something. I accidently missed my appt, forgetting which day I was supposed to go in. I called the day after, figuring it would be a while before they could see me. Instead… They saw me that day! My hygienist took me on her lunch hour. I just know she did not eat that day, because I took a lot longer than she thought it would. But she knew I needed to get back in for my perio maintenance, which is not always easy for me to arrange. For going that extra mile, I wish there were more stars to give. So I can attest to the prompt, courteous, and uncompromised service. They do indeed provide a comfortable dental environment that allows you to relax during your visit. Please do take care of your beautiful smile, your oral health. Get thee to thy dentist!