Guy Roberts Dentistry
Guy Roberts, DDS:
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I wrote a review about Dr. Roberts about 9 months ago and I don’t remember the doctor’s name, but he was great. I thought Dr. Roberts was the name of a doctor who is never in the office because he is too busy to be there. Well, the last few times I went to get dental work done guess who performed the procedure? Dr. Roberts. It was great to meet him. Not only that, he is really good at what he does. I have had bad experiences in the past with dentist’s but I’ll tell you. He is really good at what he does. He’s is very nice and professional. He makes me feel comfortable and I trust him. His Dental assistant ” Mel” knows my situation. She assured me a long time ago that I would be ok. I’m not scared any more because of the confidence Mel gives me and the really good work Dr. Roberts does. To be honest, I was still a little shy about having to go to the dentist again today but seeing Mel there made me feel more comfortable. She is an awesome person. She cares. That makes a difference with me. I know this is a long review but it has to be told. I saw an old friend as he was leaving and I was coming in. Long time no see. He said he has been coming to Dr. Roberts office for 20 years. Says he’s a really good person. He’ll work with you. I don’t care where I am. I will always trust Dr. Roberts from now on. Take it from a guy who was scared to death about going to the dentist because of bad experiences in the past. The atmosphere is really nice. The place is clean and organized and the people who work there are really good people. Good music in the background . I love it!!! I got to see Fallon this visit. She is the Dental Hygienist there at Dr. Robert’s office. She’s very upbeat and down to earth. That means honesty to me. Been lied to in the past. She is the most. Lol. Can I tell you the truth? I couldn’t make an appointment with my regular dentist “The dentist from hell” and it was an emergency. Long story short. Dr. Roberts was available. I made an appointment with him and I never looked back. My friend has been going to see Dr. Roberts for 20 years. You’ll see my smileing face walking through the door from now on. I know reviews are ment to be short and sweet. There is a story to be told about my experience with Dr. Roberts and his professional Dental team. His dental assistant Mel gave me the confidence and Dr. Roberts did the rest. Thank you all for making my experience a good one. There’s a story to be told about the Dental Hygienist Fallon. I’ll do that at a different time. I guess in too old to be scared to got to the dentist but the work Fallon, Mel, and Dr. Roberts do, ( In My Arnold Schwarzenegger Voice ) “I’ll be back” For sure.

My husband and I have been going to Dr. Roberts for several years after an awful experience with our first Seattle dentist (Jonathan Su at Ballard Family Dentistry). The difference is like night and day, to use a tired cliche. They send us Coffee Gift Cards for being new customers, and a little rose plant was even delivered to our house for referring others to his practice. Very sweet and unexpected! Everyone in the office, from the receptionist to the dentist. is effortlessly professional. Appointments are handled via email (easy and efficient!), Dr. Roberts is charming (without being gushy or phony) and very competent. I just feel completely at ease, like I’m in good hands, with this office, whether it’s billing, making appointments, cleanings, or dental work. I was once almost half an hour late because of unusually horrible traffic and they were very nice and forgiving. Many practices would have charged me and rescheduled. Another plus; Dr. Roberts, unlike our previous dentist, doesn’t appear to look in your mouth with dollar signs glistening in his eyes. He does not recommend any procedures or devices that are unnecessary. Quite the opposite, he “keeps an eye” on potential problem areas until work is needed. Highly recommend – wish I could give more than 5 stars!

So I actually decided to go see Dr Roberts in spite of the fact that they’re not in network with my dental insurance, based off of Yelp reviews alone. That, and I figured a dental cleaning wouldn’t be too expensive anyway, so it was worth a shot in order to find a great dentist here. And I have to echo the sentiments of many others here: friendly doctor and staff, inexpensive (the cleaning only went about $9 over the limit my insurance covered for out of network dentists), and one of the gentlest cleanings I’ve had to date. The Starbucks gift card that I got a week later in the mail was also a nice thank you gift. For those in wheelchairs, the office is a bit of a hassle to get into if you’re driving and want to park in their garage. Just give them a call though and one of those friendly nurses will come down and lead the way up through the elevators into their office.

Dr. Roberts and his staff have provided me with the best dental experience ever. Not only do they have decent magazines (not that I’ve ever had to wait for long) but they are dead quick and Dr. Roberts has some special method of numbing my mouth that allows me to leave without that horrible, swollen, slack-face that I used to have when leaving the dentist after a filling. You can totally go shopping afterwords without feeling like an alien. Dr. Roberts is just a really nice guy. He actually cares, and could sense that I had the dental jitters, so he gave me an ipod to listen to so I wouldn’t have to hear the drill. Better yet, the man has great and varied musical taste. He has mastered the gentle balance of funny kind guy, fused with the utmost level of professionalism. After avoiding the dentist for several years, I was up for a root canal. He decided to try to save my tooth even though it was a much less expensive procedure, and he was successful. As odd as it may sound, I don’t think he’s in it for the money, he’s in it for your dental health. The rest of the staff gets kudos as well. They remember you and are kind and patient. They are like friends I never knew I had. To make matters better, they have a parking garage so there is no parking anxiety. If I could give Dr. Roberts 50 stars, I would. Good people. Good experience.

Five stars? For a dentist?? Hell yes for a dentist. Dr. Roberts and his staff provide what can only be described as a utopian dental ideal in which tuskular work is no longer a thing of dread and the butt of cruel jokes. I’ve been slow about getting a dentist since moving here, but after a year and a half I figured my pearly not-so-whites needed a quick glance. Dr. Roberts was the first dentist I called and they slotted me in four days later! So I show up to their exceedingly comfortable office, get taken care of by the super-friendly receptionist, and within a few minutes I’m in getting x-rays and then a full on cleaning. By far the most thorough cleaning I’ve ever been given. Ever had a dentist that actually explained what they were doing just because, hey, you were curious? It’s a good thing I went when I did. I must have been lazy once and today I needed a filling. But hey, no problem! Instead of making another appointment they just laid me back down and popped that sucker in. Consider my mind blown. Dr. Roberts himself is very warm but comes across as nicely professional as well. The same can be said for all the staff I interacted with. So my search for dental satisfaction is over, I’m sticking with these guys.

Dr. Roberts is a great dentist with a great personality, and it is unfortunate that a woman who answers his phone does not represent him as the man he is.  Her ability is limited to making an appointment, canceling an appointment, and accepting payment for a bill.  However, if you pose a problem for her to solve, she becomes anxious and her voice takes on a hard edge.  If you restate the question to give her time to reconsider, she barks to emphasize that she is challenged beyond her pay grade and that she wants the conversation to end.  I first experienced this lack of professionalism two or three months ago.  I thought perhaps I called on an off day.  However, having had an identical experience yesterday, I now know this is typical of her behavior.  On the first occasion when I asked to speak to Rhonda, she told me that Rhonda now comes to the office seldom.  When I asked to speak with Dr. Roberts, she told me he was unavailable and her voice took on an edge indicating that if I didn’t bring the conversation to a quick end, she would.  For many years I looked forward to calling Dr. Roberts’ office and speaking to Rhonda who dealt professionally and resourcefully with any problem you threw at her.  Now, if I call his office I run the risk having to deal with the emotional breakdown his employee has because of her ability is limited to making an appointment, canceling an appointment, and accepting payment for a bill and who doesn’t want to make a referral to somebody else in the office because it would disclose her limitations.

Recently moved to Seattle and so glad we found Dr. Roberts’ practice. My husband had a dental emergency over the weekend and I called a few offices nearby to try to get him an appointment. Dr. Roberts’ office called us back early Monday morning and was able to see him immediately. They have been professional, caring and very informational when communicating and treating us. We both now have gone in for cleanings which were very thorough as well as gentle. The Dentists, Hygienists & staff have all been exceptional. Glad we have found a wonderful practice.