Anna O. from Lynbrook, NY (Source: Yelp)
I’ve had a terrible phobia of dentists, ever since I was about 7 years old and had to have a baby tooth pulled because it didn’t fall out on its own. I was scared, but the dentist, a kindly old man (or so I thought), assured me that it “wouldn’t hurt a bit.” Tentatively, I opened my mouth, and without warning: SNAP!!!!! An incredible pain like I’d never experienced before in my young life, and blood everywhere. I would never trust dentists again. Until now! Someone at my office recommended Gabriela Lee, and it turns out that tons of people at my office use her, because she is friggin’ awesome. She is kind, smart, personable and professional. She remembers things you told her 6 months ago and asks about them at your next visit. She tells you what you need done, but understands that there are other considerations to think about for major dental work (my favourite example: she told me I needed an old crown re-done, but said, “This is a big deal, so take the time you need to prepare yourself mentally and financially, and we’ll do it when you’re ready.”). And when you DON’T need the work done, she won’t make you do it — which means I get to keep my wisdom teeth! Hooray! Her hygienist, Mara, is also great. I would never go so far as to say that I look forward to my cleanings now, but Mara makes them tolerable. She greets me as she would an old friend. She praises me for good flossing habits and makes me feel like I’m getting an A on a quiz. She gets the cleaning done quickly and efficiently, and packs me a goodie bag when I’m done. (What can I say — I’m always a sucker for a goodie bag, even when it’s only filled with toothpaste and floss.) Even the receptionists are excellent, and the office is run like a well-oiled machine. I make my next appointment while I’m there, and I get my reminder card in the mail a couple of weeks before that appointment. I thought about subtracting a half-star for the fact that Dr. Lee doesn’t accept any dental insurance. I still get reimbursed by my insurance, but it’s a pain because I have to pay for the services up front and then send in a form and get a reimbursement check, and it takes a few weeks. But if I take away a half star for that, I can only give Dr. Lee four stars, and that wouldn’t be accurate, because both she and Mara are definitely 5-star ladies. Thanks Dr. Lee for restoring my faith in dentists!