West Ashley Family Dentistry
Dr. James Dickert, DMD:
Practice Profile Page

I was new to the area and looking for a dentist, and Dr. Dickert impressed me with his knowledge and skill. I hadn’t been to the dentist in a few years, and Dr. Dickert made me feel comfortable about prioritizing what I needed done, and thoroughly explained everything each step of the way. I would recommend West Ashley Family dentistry to anybody that is looking for a great experience at the dentist.

With someone who has extreme dental anxiety, I’ve never experienced a dentist visit like this before. Dr. Dickert was nonjudgmental and explained everything so clearly with a solution to each problem. I will continue to come to this office for all of my dental needs. Thank you!!

My appointment yesterday was quick and easy! I went in for two fillings at 9:40 and I believe I was out within 20 mins or so. I was a little nervous with COVID going on but, they have you wait in the parking lot to be called in for your appointment. I arrived early but I still didn’t wait long to go in. Once you’re in they take your temp and provide you with hand sanitizer. It was painless in every way. As someone that has had a phobia of the dentist for almost 15 years, I can tell you this office makes me feel relaxed during my visits. Everyone is awesome!

Doctors Dickert and Lynn are hands down the best dentists in the tri-county area. They use top-of-the-line technology, and their professionalism and bedside manner are above and beyond what I would expect from dentists based on my experience with others in the area. I will not walk into another dentists’ office as long as I live in the Charleston area.

Friendly people in a clean inviting atmosphere. Dr. Dickert was fast, thorough, and my procedure was totally comfortable. I ended up needing more extensive treatment than my xrays showed and he was able to take care of me without adding more expense and an extra visit. So glad I came in when I did instead of let it wait!

This is the best dentist I have ever been to! Its a man and his wife that work with each other. They are thorough in what they do, I’ve been to many dentists in my lifetime but these dentists are something else they do a quick exam as soon as possible and build the best plan that fits you and the finished work looks amazing!. This isnt just a tooth pulling dentist. They care about their customers and want them to have a vibrant smile.

Dr Dickert is an impressive dentist, not only for his expertise and chairside manner, but because of how he runs his office. He’s professional, extremely competent, and takes care to educate his patients as to what procedures are needed. He’s very interactive, which keeps the patient informed and comfortable. His schedule is punctual and his front desk staffers are friendly and very knowledge. His manner with his assistants, where staff is treated well, makes for an overall positive and friendly environment. Only a savvy employer knows the value of treating his employees well. It trickles down through the whole environment. I highly recommend Dr Dickert and West Ashley Family Dentistry and trust them to thoroughly take care of my dental needs. — Jane Spelce

I’ve only ever gone to my family home dentist for most of my life and a couple others when needed. I’ve always been fearful of going to the Dentist! However I needed to find a local dentist as out of state home trips weren’t always possible. I was beyond impressed with West Ashley Family Dentistry. Every business has reviews, but their good reviews are so true. From check in to check out the entire process was so well done and smooth. Communication by each staff member is exceptional. From an office tour, to expected treatment plan and costs, an immensely thorough physical oral exam, and kindly answering all questions and concerns, I wouldn’t want to go to any other dental office! Dr. Dickert was amazing and my dental hygienist Carrie was so gentle and friendly. I highly recommend this practice.

I always experience excellent service at West Ashley Family Dental. They maintain a professional atmosphere while making me also feel comfortable. The staff is very skilled & helpful. They explain things before, during and after so that you know exactly what to expect and there are no surprises. I feel like I’ve know some of the staff there for years just from my visits there. Love that they are very modern and utilize technology; for example, they showed me directly where my cavity was by taking a picture and displaying it immediately on the flat screen TV on the wall. Pretty cool. And they also gave me tips on how to prevent irritation of my cavity until I come back to have it taken care of. One last thing, setting up appointments are very easy and convenient through their e-mail service. It’s a nice option to be able to exchange e-mails versus a phone call when I’m at work.

I couldn’t be more satisfied with my visit. I had a horrible experience with my previous dentist, who filed my insurance incorrectly and my filling fell out the next day. No joke, I woke up with a piece of tooth on my tongue and was charged double my quote for it. After that experience I didn’t want to see another dentist ever again. Finally, after a coworker recommend I come here, I did. I was treated very well during my first visit today, and most importantly they are up front about billing! No surprises here. These guys don’t seem to expect YOU to pay for THEIR mistakes. After my visit today, I have no reason to think they they would ever make them in the first place. Dentists are people who touch your bones, weird right? Find one you trust! I think I just did.

I am a very skittish patient when it comes to the dentist and the team at West Ashley Family Dentistry has gone out of their way to put me at ease. They are kind and really listen to my fears and helped me every step of the way. Dr. Dickert is wonderful. He is compassionate and really took his time and talked me through every step of my procedures. I greatly appreciate the extra care that I receive there.

I haven’t seen a dentist since I moved into the area a couple years ago, but last week I chipped one of my front teeth and had to be seen somewhere. I got an appointment fairly quickly, the staff was kind and knowledgeable, the dental assistants were friendly, and the doctor explained everything well and did great work. It was the best experience I had at a dentist’s office in my life!

Best Dental experience ever. Had not been to the dentist in a while and traditionally hate going. All my previous dentists’ criticize how I took care of my teeth no matter how hard I tried. On the contrary, Dr. Dickert treats you like a real person and gives feedback that makes sense. He told me I had a cavity and I expected to hear “your brushing sucks, therefore you are going to hell”. Instead he told me exactly how I was missing that spot during routine brushing and gave me a new method to reach it. I felt good by the end of the appointment and before leaving he told me “we are going to make your teeth look good”.

Impressive precautions in place and fantastic staff! I went in for a cleaning and although I was a bit nervous since this was their first week opening back up after Covid, I felt completely confident in my care and the precautions taken. I recommend Dr. Dickert to all of my friends and family! Check out their videos on YouTube if you’re still unsure.

Dr Dickert is an impressive dentist, not only for his expertise and chairside manner, but because of how he runs his office.He’s professional, extremely competent, and takes care to educate his patients as to what procedures are needed. He’s very interactive, which keeps the patient informed and comfortable. His schedule is punctual and his front desk staffers are friendly and very knowledgeable. The dental hygienists are the best I’ve experienced — thorough and professional. Dr Dickert’s manner with his assistants while treating patients is exemplary. He treats his staff with professionalism and patience, making for an overall positive and friendly environment. Only a savvy employer knows the value of treating his employees well. It trickles down through the whole environment! I highly recommend Dr Dickert and West Ashley Family Dentistry. I trust them to thoroughly take care of my dental needs.
— Jane Spelce